Privacy Policy

ORANGEPET

Your privacy matters to us. This policy explains how OrangePet collects, uses, and protects your information when you visit our website or make a purchase from our store.

Brand Information

Brand: OrangePet

Website: https://orangepet.store

Contact Email: support@orangepet.store

If you have any questions regarding this Privacy Policy, please contact us via email.

Overview

At OrangePet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or contact our support team.

Information We Collect

When you place an order, create an inquiry, or contact our support team, we may collect personal information such as your name, billing address, shipping address, email address, phone number, and payment-related information.

We may also collect non-personal information such as browser type, device information, IP address, pages visited, and website usage behavior to help improve our website and shopping experience.

How We Use Your Information

We use your information to process orders, arrange shipping, provide customer support, send order updates, respond to inquiries, improve our website, and enhance your shopping experience.

OrangePet does not sell or rent your personal information to third parties.

Order Processing & Payment

All payments are processed securely through trusted third-party payment providers. OrangePet does not store your full credit card number or complete payment details on our website servers.

Your payment information is encrypted and handled according to applicable security standards.

Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and optimize website performance.

You may disable cookies through your browser settings, but some website features may not work properly without them.

Data Security

We use reasonable security measures to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure, so we cannot guarantee absolute security.

Third-Party Services

We may work with third-party service providers such as payment processors, shipping carriers, email service providers, and analytics tools. These providers only access the information necessary to perform their services.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. To exercise these rights, please contact us at support@orangepet.store.

Data Retention

We retain your information only for as long as necessary to fulfill orders, provide customer support, improve our services, and comply with legal or business obligations.

Children’s Privacy

Our website is not intended for children under the age of 13. OrangePet does not knowingly collect personal information from children. If we become aware that we have collected such information, we will take appropriate steps to delete it as soon as possible.

Updates to This Policy

OrangePet may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our support team.

support@orangepet.store